Privacy Policy | Terms & Conditions

Solix Exim website is owned by Solix Exim Pvt Ltd, which is a data controller of your personal data.

Effective Date: 01 June 2026

Welcome to Solix Exim Pvt Ltd ("Company", "we", "our", or "us").

These Terms and Conditions govern your access to and use of our website www.solixexim.com and any services, communications, information, or business interactions provided by Solix Exim Pvt Ltd.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

1. Company Information

Solix Exim Pvt Ltd
Sector 32D, Chandigarh, India – 160030

Founder & Director: Vikas Kumar
Operational Director: Pramila H.
Operational Manager: Radha Krishan

Website: https://www.solixexim.com

Email: info@solixexim.com

Helpline Numbers:

• +91 96048 00024

• +91 96049 00024

2. Nature of Services

Solix Exim Pvt Ltd is engaged in international trade, import-export facilitation, sourcing assistance, supplier-buyer coordination, market support, and related business services.

The information available on this website is provided for general business and informational purposes only.

Nothing on this website shall be considered a legally binding offer, contract, partnership, or guarantee of business unless specifically agreed upon in writing.

3. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.

• You possess the legal authority to enter into business agreements.

• The information you provide is accurate and truthful.

• You will use the website only for lawful business purposes.

4. Enquiry and Contact Services

Users may contact Solix Exim Pvt Ltd through:

• Contact Form

• Email

• WhatsApp

• Telephone

Submission of an enquiry does not create a contractual relationship between the user and Solix Exim Pvt Ltd.

Our team will review enquiries and respond within reasonable business hours whenever possible.

We reserve the right to decline enquiries that are incomplete, misleading, unlawful, fraudulent, or outside our scope of business.

5. International Business Communications

Our services are available to businesses and individuals worldwide.

Any communication received from international customers may be processed and reviewed for business evaluation, sourcing requirements, trade opportunities, and compliance verification.

Users are responsible for ensuring that their import-export activities comply with the laws and regulations of their respective countries.

6. No Business Guarantee

While we strive to provide accurate information and reliable business support:

• We do not guarantee successful transactions.

• We do not guarantee product availability.

• We do not guarantee supplier performance.

• We do not guarantee buyer performance.

• We do not guarantee shipment timelines unless specifically agreed in writing.

Business decisions made by users remain their sole responsibility.

7. Intellectual Property Rights

All content available on this website, including but not limited to:

• Text

• Graphics

• Logos

• Images

• Documents

• Website Design

• Trade Names

is the property of Solix Exim Pvt Ltd unless otherwise stated and is protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, or commercially exploit website content without prior written permission.

8. User Responsibilities

Users agree not to:

• Submit false or misleading information.

• Upload harmful software or malicious content.

• Attempt unauthorized access to the website.

• Violate any applicable law or regulation.

• Use the website for fraudulent or unlawful purposes.

Any violation may result in restricted access and legal action where appropriate.

9. Third-Party Services and Links

Our website may contain links to third-party websites, service providers, logistics companies, trade platforms, or government portals.

Solix Exim Pvt Ltd is not responsible for:

• Third-party content.

• Third-party services.

• Third-party privacy practices.

• Transactions conducted outside our direct control.

Users access such third-party resources at their own risk.

10. Limitation of Liability

To the maximum extent permitted by law, Solix Exim Pvt Ltd, its directors, officers, employees, representatives, and affiliates shall not be liable for:

• Direct or indirect losses.

• Business interruption.

• Loss of profits.

• Loss of business opportunities.

• Data loss.

• Delays caused by third parties.

• Import-export restrictions imposed by governments.

Use of the website and reliance on its content is entirely at the user's own risk.

11. Indemnification

Users agree to indemnify and hold harmless Solix Exim Pvt Ltd and its management against any claims, liabilities, damages, costs, or expenses arising from:

• Violation of these Terms.

• Misuse of the website.

• Unlawful import-export activities.

• Violation of applicable laws.

12. Privacy

Use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of information as described in the Privacy Policy.

13. Force Majeure

Solix Exim Pvt Ltd shall not be held responsible for delays or failures caused by circumstances beyond reasonable control, including:

• Natural disasters

• Government restrictions

• War

• Pandemics

• Strikes

• Transportation disruptions

• Customs delays

• Internet or communication failures

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Chandigarh, India.

15. Changes to Terms

Solix Exim Pvt Ltd reserves the right to modify these Terms and Conditions at any time without prior notice.

Updated versions shall be posted on this page with a revised effective date.

Continued use of the website after any changes constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

Solix Exim Pvt Ltd
Sector 32D, Chandigarh, India – 160030

Email: info@solixexim.com

Phone / WhatsApp:

• +91 96048 00024

• +91 96049 00024

Website: https://www.solixexim.com

Business Hours:
Monday – Friday: 09:00 AM – 06:00 PM
Saturday: 09:00 AM – 04:00 PM
Sunday: Closed

Last Updated: 01 June 2026